Privacy Notice

This Privacy Notice explains how 1Vibes2Nation ("we", "us", "our") collects, uses, and shares personal data when you visit our website, purchase tickets, or otherwise interact with our services. 1Vibes2Nation acts as the data controller for the personal data described here.

Data we collect

• Contact details: name and email address you provide when buying a ticket or subscribing to our newsletter.
• Ticket data: the events you purchase, ticket type, and signed ticket identifiers.
• Support messages: any content you send us by email or contact form.
• Usage and device data: pages visited, approximate location, browser, device, and IP address, collected via standard server logs and minimal analytics.

Why we use it

• Provide the service, fulfill ticket purchases, and deliver QR-coded tickets (contract performance).
• Operate, secure, and improve the site, and prevent fraud or abuse (legitimate interests).
• Send transactional emails about your purchase (contract performance) and, where you opt in, newsletters (consent).
• Comply with legal obligations such as tax and accounting (legal obligation).

Who we share it with

• Paddle.com Market Limited — our Merchant of Record. Paddle processes payments, billing, tax, invoicing, refunds, and subscription management. See paddle.com/legal/privacy.
• Hosting and infrastructure providers who run our website, database, and email delivery.
• Professional advisers (legal, accounting) where strictly necessary.
• Authorities when required by applicable law.

We do not sell your personal data.

International transfers

Some of our providers are located outside your country, including in the United States and the European Union. Where personal data is transferred outside the UK/EEA, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

How long we keep it

We keep personal data only as long as needed for the purposes above. Ticket and transaction records are kept for as long as required by tax and accounting law (typically up to 7 years). Marketing data is kept until you unsubscribe. Other data is deleted or anonymized when no longer needed.

Your rights

Depending on where you live you may have the right to access, correct, delete, restrict, or port your personal data, to object to certain processing, and to withdraw consent at any time. EU/UK users may also lodge a complaint with their local supervisory authority. To exercise these rights, contact us at the address below; we aim to respond within one month.

Security

We use appropriate technical and organizational measures — including encryption in transit, access controls, and least-privilege backend roles — to protect personal data against unauthorized access, loss, or alteration. No system is perfectly secure, so we cannot guarantee absolute security.

Cookies

We use strictly necessary cookies to run the site (session, security) and minimal analytics to understand traffic. You can manage cookies through your browser settings.

Contact

Questions or requests? Contact 1Vibes2Nation through the contact section on our home page.